Frequently Asked Questions
Everything you need to know about shopping with Bunny and Babe.
What is your return policy for online orders?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that all sale items and accessories are final sale.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the United States.
Do you offer local pickup in Winnetka?
Yes! If you are local to the Winnetka area, you can select 'In-Store Pickup' at checkout to collect your items from our boutique during regular business hours.
How do I know what size to order?
Since we carry a curated selection of various designers, sizing can vary. Please refer to the specific size guide on the product page or contact our stylists for personalized fit advice.
Can I change or cancel my order after it has been placed?
We strive to process orders quickly. If you need to make a change, please contact us immediately at the shop. Once an order has been shipped, we are unable to make any modifications.
Do you offer gift wrapping services?
Absolutely. We pride ourselves on beautiful presentation. Simply select the gift wrap option at checkout, and we will ensure your purchase arrives perfectly packaged.